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Privacy Policy

Datalysis
Last updated: February 10, 2025

This Privacy Policy describes how Datalysis, operated by KWS Group S.A. de C.V., collects, uses, protects, and manages information when users access and use the Platform and related services. By accessing, browsing, or using Datalysis, the user expressly agrees to these Terms.

1. Legal Information

Corporate Name: KWS Group S.A. de C.V.
Registered Address: Centro Profesional Presidente, Office 34A, San Salvador, El Salvador
Contact Email: contact@datalysisgroup.com

Datalysis acts as Data Controller or Data Processor depending on the nature of the data and contractual relationship with the client.

2. Information We Collect

2.1 Account Information

  • Name
  • Corporate email address
  • Job title or role within the company
  • Access credentials

2.2 Business and Operational Information

  • Data from client systems (ERP, CRM, POS, databases, etc.)
  • Information manually uploaded by users
  • Configurations, reports, and dashboards

2.3 Usage Information

  • Platform activity
  • Access date and time
  • Device and browser type
  • Technical logs for security and performance

3. Use of Information

Information collected is used to:

  • Provide and operate the Services
  • Manage user accounts
  • Visualize, analyze, and automate business information
  • Provide technical support
  • Improve performance, security, and functionality
  • Comply with legal and contractual obligations

Datalysis does not use client information for commercial purposes unrelated to service delivery.

4. Datalysis’ Role Regarding Data

4.1 Client Data from External Systems

  • The client remains the data owner
  • Datalysis acts as data processor
  • Data is used solely for authorized purposes

4.2 Data Registered Directly in the Platform

Data created directly within Datalysis, when not sourced from external systems, is managed in accordance with the Terms of Service, always maintaining confidentiality and security standards.

5. Artificial Intelligence and Automated Processing

Datalysis uses AI tools to support analytics and automation.

AI does not replace human judgment.

Models are not trained using confidential client data.

Generated results are informational and analytical in nature.

6. Information Security

Datalysis implements reasonable technical and organizational measures, including:

  • Cloud infrastructure based on Microsoft Azure
  • Access controls
  • Principle of least privilege
  • Activity monitoring and logging
  • Industry best practices in information security

No system is entirely infallible; absolute security cannot be guaranteed.

7. Data Retention

Information is retained:

  • During the contractual relationship
  • As required by legal obligations
  • According to internal data retention policies

8. Sharing Information with Third Parties

Information may be shared only with:

  • Technology providers necessary for service operation (e.g., cloud infrastructure)
  • Competent authorities when legally required

Datalysis does not sell or rent client information.

9. International Transfers

Due to cloud infrastructure and international service provision, information may be processed or stored outside El Salvador, under appropriate protection and confidentiality safeguards.

10. User Rights

Users may request:

  • Access to their information
  • Correction or updates
  • Deletion (when legally applicable)
  • Restriction of processing

Requests must be sent to:
contact@datalysisgroup.com

11. Cookies and Similar Technologies

Datalysis may use cookies to:

  • Improve user experience
  • Analyze platform usage
  • Optimize performance

Users can manage cookies through browser settings.

12. Changes to this Policy

Datalysis reserves the right to modify this Privacy Policy. Updates will be published on the website.

13. Contact

For inquiries related to this Privacy Policy:
contact@datalysisgroup.com